Kinetic Edge Direct is a monthly membership program that gives you convenient, affordable access to comfort, recovery, and performance services, such as stretching, cupping, dry needling, Medical Fitness, Shockwave therapy, and personalized re-assessment and treatment appointments called Recharge Sessions. It’s designed for people who want to move better, feel better, and stay active with fewer setbacks.
No. Anyone can schedule Kinetic Edge Direct services at our standard cash-pay rates.
Members simply receive:
Membership enhances your access—but it isn’t required.
This program is ideal for:
If you value staying active and want consistent support for your body, KE Direct was created for you.
Movement specialists can help you in the following ways:
Basically, if it affects how you move, feel, or perform, whether chasing goals, adventures, or loved ones, we can help you figure it out, fix it, and keep you going without waiting for a referral or medical approval.
Members can message their movement specialist any time through our communication portal, just like texting a coach or trainer. Messages can include questions, updates, or videos of your movement.
Movement specialists almost always respond within one business day, and often much sooner.
Weekends and holidays may vary, but members will always receive timely support.
Yes. If your current PT or OT is your assigned movement specialist, you can message them directly through KE Direct.
If you’re working with a different provider, we will connect you with the specialist who best fits your goals.
A Recharge Session is a personalized, more thorough reassessment and treatment session focused on helping you move better, feel better, and prevent problems before they begin.
Your specialist will:
This is NOT a PT or OT session unless specifically delivered as such for non-Medicare clients.
Perform Members: 1 Recharge Session per month
Excel Members: 4 Recharge Sessions per month
Recovery Members do not receive included Recharge Sessions in their basic package but may purchase them at a discounted rate.
Members can purchase additional Recharge Sessions at the 20% discounted rate.
Yes, up to a maximum of 10, but you must be an active member at the time you use these stored sessions. They are designed to be used regularly to help you stay ahead of issues.
Yes. Many people benefit greatly from one monthly Recharge session, especially if they use other KE Direct services such as stretching, dry needling, or recovery tools.
For people with more demanding activity levels, the Excel tier offers weekly support.
No. KE Direct is month-to-month.
Yes. You can upgrade or downgrade at any point, and the new membership level will go into effect at the start of the next billing cycle.
Yes. Memberships may be cancelled with appropriate advance notice according to our cancellation policy, and you’ll continue to receive benefits until the end of your current billing cycle.
KE Direct memberships are currently available in Pella and Des Moines as part of our pilot program.
All other Kinetic Edge clinics offer the same services at standard cash-pay rates without membership discounts.
Memberships will expand to other clinics in future phases.
It depends on your insurance plan.
We recommend checking your:
You can then compare this to KE Direct pricing to decide which is best for you.
To avoid any surprises, please verify with your insurance provider or plan that the services you need are covered before completing your registration.
Yes, but only for non-Medicare clients.
Federal law prohibits Medicare beneficiaries from paying cash for PT or OT services that Medicare covers.
Medicare beneficiaries can receive KE Direct comfort and performance services (stretching, cupping, Normatec, etc.), but cannot receive PT or OT through KE Direct.
A Recharge Session is a wellness-based tune-up, not a medical treatment.
It focuses on:
PT and OT sessions are medical visits designed to treat a diagnosed condition and follow a plan of care.
Members receive discounted pricing on services in three different categories:
Perform and Excel members also receive Recharge Sessions (1 per month for Perform, 4 for Excel) as a part of their standard membership.
Shockwave therapy uses high-energy acoustic waves to stimulate healing, reduce pain, and improve tissue function. It is one of the most effective non-invasive treatments for chronic tendon and soft tissue issues.
The acoustic waves:
Most treatments take approximately 10 minutes and require no downtime.
Shockwave can:
Shockwave is especially effective for:
It’s ideal for both active individuals and adults struggling with persistent tendon, fascial, or soft tissue discomfort.
We’ll continue expanding these FAQs as we hear more from members. If you have a question that isn’t addressed, we’d love to help.